Garret & the team at Upper Edge has been great to deal with. They have been managing our rental condo for over a year now. This is the 2nd property management company I’ve used and I can confidently say that Upper Edge team is very professional and responsive. I have reach out to Garret whenever I needed to get things sorted quicker, he is always available & makes time for you. As a result, I’ve referred a client/friend to Upper Edge when he purchased his 1st rental property. He was so happy with their service, he invested in a 2nd rental property through a private sale promoted and facilitated by Upper Edge as they help their clients (landlords) sell, in case they decide to part with their rental property. I would recommend Upper Edge for anyone looking for a Reliable, Trust worthy, genuine & professional property management company & team.

This is by far is one of the best property mgmt. Companys I have ever dealt with. Response is impeccable and the staff that I have dealt with are polite, courteous, professional whom go above and beyond thank you upper edge👌😁

I had the amazing opportunity to worked with Uper Edge Property Management team, and they over exited my expectations around customer experience. I really recommend this company when renting is something you are looking for. They really have the best management property service in Winnipeg.

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

Garret and his team provide excellent service and communication. We use this company for all of our investment properties in Winnipeg. Highly recommend this property management company.

I've worked with Upper Edge in the industry for years. Great people. Very caring and professional. They genuinely go above and beyond for their customers.

I have been renting a house from Upper Edge for about 9 months. During this time there have been several maintenance issues - a sewer backup from overgrown tree roots; a failed condenser pump that caused some water damage in the basement; huge fallen branches from a big winter storm; and most recently a buzzing doorbell transformer. The online maintenance platform has been easy to use to notify Upper Edge about these issues as they’ve come up. They’ve been quick to respond on the online platform to arrange to send in maintenance people to address the issues that have come up, which I’ve appreciated!

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

I've been using UpperEdge to manage my property for several years now and have been thoroughly happy with their service! They are fast and efficient in dealing with my tenants needs and keep me informed of what's going on every step of the way. Their maintenance systems are easy to use and the staff are super friendly and helpful 🙂

thanks for helping us out. much appreciated. they are giving us very good service on attending to our repairs. Thanks.

We recently had a garage door malfunction on a Sunday night. The door completely went off track and twisted the frame. The result was that the door would not close! We store some valuable in the garage therefore I immediately sent an email to Upper Edge.

I could not recall how to post a service ticket therefore I truly thought i would get no response until Monday..which would leave the garage totally exposed overnight.

Totally surprised!! We received a response almost immediately after sending the email. We explained the problem and were told that a repair company would contact us immediately.

While we did need to wait until the next morning, the repair company quickly assessed the problem, advising us of what needed to be done and within an hour, the garage door was fixed.

Our thanks go out to Upper Edge on providing such a quick response, even though I didn’t go through the proper channels.

I am continually impressed with Upper Edge. While their client is the home owner, they have always treated myself (the home renter) with respect and caring!

Thanks Upper Edge!!

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

Great experience with Upper Edge, very professional and organized. We’re quick to respond to any issue, especially Jessica! She was very understanding and helpful. She was always attentive to any request and responded in a timely manner!

We have always had great service with Upper Edge under their past company name and presently. Very professional and great customer service and communication. They really value their owners and tenants and have their best interests in mind. Can’t say enough great things about this company.

Every time I had a question / problem with my rental, they were ready to go as soon as possible. They are really helpful and kind. Thank you Upper Edge Property Management team. You rock!

I’ve enjoyed the maintenance crew very much. Our heating wasn’t working, and after a few emails and phone calls with upper edge, we were connected with a professional kind and courteous repair staff who got the job done quickly and efficiently.

I have been renting a property for several years.
Upper Edge has been great to me.
They are prompt, friendly and attentive to my needs.
I love the property I rent from them as well.
Recently they did maintenance on tiling, paint, and garage door
and they did great job at getting the work done.
Five Star service!

I have known Garret for almost a year now and Upper Edge Started managing my rental property a few months ago, I wish i had used them for their services since I bought this property but I guess it is never too late. Great company to deal with and great staff. I highly recommend their services to all in need.

I have been using Upper Edge to manage my property since 2019. I have been impressed with their focus on optimizing efficiencies and processes and have found their communication to me as a client to be outstanding. They are always looking for new and innovative ways to enhance my experience.

Property management can be challenging as it relates to supporting what is fair for the tenant as well as what is in the interests if the property owner. Their advice and recommendations have always been fair and reasonable.

Throughout the years there have been a variety of individuals assigned to my portfolio as people are given more opportunity within the company. I have noticed that Garret supports retention efforts and recognizes good work. He promotes a culture of commitment and strives to make his company somewhere that individuals feel valued. That has translated into an exceptional experience for myself and my properties.

If you are looking for a new property management company I encourage you to give Upper Edge a try. Surely my experience cannot be the only one of it's kind.

Well done Garret and Upper Edge. It's a pleasure doing business with you!

Had a bathroom renovation completed by one of their contractors Todd, he was very thorough in his work and communication about the work being done and the time which it would need to be completed. I would highly recommend Upper Edge and their repair staff.

The staff at Upper Edge are compassionate and caring people that go the extra mile with everything they do including going over and above by donating to local charities through their charity fund. Thank You Upper Edge!

Having a great experience renting from upper edge! They are fast to fix things when needed and all their staff is pleasant to deal with.

Great company! I had peace of mind the entire time they were looking after my property. Extremely friendly staff. Prompt response times. Would highly recommend to anyone looking for a property manager.

Worthy Construction has had the privilege of working with Upper edge to do repair work on a number of their properties and it has been nothing but smooth sailing! The company is expertly run and very easy to deal with. It has truly been a pleasure and we look forward to continuing our relationship with them

Upper Edge have been our property managers for nine years. They helped us through buying our first investment property and have been excellent to work with. Their maintenance department is thorough and deals with issues quickly, they seem to deal with tenants fairly, and the opt-in maintenance programs like furnace inspection, gutter cleaning and general inspections are really helpful. Highly recommend!

Workman arrived on time, called Ahead to let me know he was on his way. He finished the job in about 15-20 minutes. Very polite and courteous.

I recently had the pleasure of meeting with Garett Wong to learn about Upper Edge Property Management’s past business endeavors and their visions moving forward. They have exceptional focus on customer service and response times by making use of the latest available technologies. I look forward to working with Upper Edge in the future.

Best recommended property managmant company. This company is awesome. Hat quite a few transaction with them and i am very satified with the service they provide. Thank you so much

The online support through property meld is amazing. Tasha was extremely helpful in resolving a time sensitive issue, and really went above and beyond.

Thanks!!

I've only had positive experiences with the team from Upper Edge. Requests have been responded to in a timely manner, and repairs have been completed on short notice and to satisfaction.